Database Server Upgrade
Dear Community,
We are swiftly approaching a planned migration of our database server to a more powerful machine.
As you can imagine such a hefty task will require some downtime to our services. It is planned that the servers, including every service, will go offline during the morning of Friday 23rd June 2017 for an approximate of 3 hours. There will be an announcement closer to the time in order to confirm when the servers will be going offline. We wanted to make sure that you as the players had some warning of this outage as opposed to only giving out this information a day before it occurs.
What does this database migration mean for you?
You may not feel direct benefits as this won’t affect our game server but we promise that your data is more safe and secure than ever before. The database will also be much faster and much more reliable than before, overall providing a better experience for you!
As stated previously the expected downtime is around 3 hours. However, no amount of preparation can ensure perfection and there is always the possibility of hiccups that can unwillingly disrupt us.
We will try to stick to this as best as possible but if there will be any delays you can be sure we will inform you as soon as possible.
This is a very lengthy process to be done correctly and as such this will be the first of 3 outages as part of our plan. The other outages will be announced in the near future.
Thank you so much for the prolonged support,
The Kronos Team